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If for any reason you want to
send back something you've bought from Viva La Diva, you can make
use of Viva La Diva simple returns service; simply return it in as
new condition within 28-days of receipt, or in accordance with your
statutory rights.
Every delivery Viva La Diva send out includes an Advice Note which
lists its contents. Please select a reason for return from the back
of the advice note, and enter it next to the item you wish to
return. It's essential that you return this Advice Note with your
returns parcel, as this information will help Viva La Diva to
improve Viva La Diva quality control when we examine the returned
goods, as well as ensure a swift refund. If you don't have your
Advice Note, simply write on a piece of paper the item number, your
reason for returning and your name, address and customer number and
make sure you enclose it with the goods.
PLEASE DON'T SEND PAYMENTS WITH RETURNED GOODS UNDER ANY
CIRCUMSTANCES.
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Viva La Diva
